Terms of service

TERMS OF SERVICE

Last updated: 22 July 2026

These Terms of Service ("Terms") govern your use of the RS Protocols website and all orders placed with RS Protocols ("we", "us", "our"). By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms together with our Privacy Policy, Returns & Exchanges Policy, Shipping Policy, and Legal Notice. If you do not agree to these Terms, you must not access or use this website.

1. Acceptance of Terms

By accessing or using this website, you acknowledge that the products supplied by RS Protocols are intended solely for lawful laboratory and scientific research purposes.

The products offered by RS Protocols are not intended for human or veterinary use.

By continuing to browse this website or placing an order, you acknowledge and accept these restrictions.

Orders placed through our website constitute an offer to purchase. A contract is formed only when we issue an order confirmation.

We reserve the right to amend these Terms at any time. Continued use of the website following publication of updated Terms constitutes acceptance of those changes.

2. Eligibility

By placing an order you confirm that:

  • You are at least 18 years of age.
  • You have the legal capacity to enter into a binding contract.
  • The information you provide is accurate and complete.

3. Intended Purpose of Products

All products supplied by RS Protocols are supplied exclusively for lawful laboratory and scientific research purposes.

By placing an order, you represent and warrant that:

  • Products are being purchased solely for laboratory or scientific research.
  • Products are not intended for human or veterinary use, including administration by any route.
  • Products are not intended for medicinal, therapeutic, cosmetic, diagnostic or food-related purposes.
  • Products will not be used in or on any living person or animal.
  • You will ensure that all products are handled, stored and disposed of appropriately.

RS Protocols makes no representation regarding suitability for any purpose other than laboratory research.

4. Purchaser Responsibilities

You acknowledge that you are solely responsible for ensuring compliance with all applicable laws and regulations relating to the purchase, possession, storage, transport, handling and use of the products in your jurisdiction.

You agree not to:

  • resell products for prohibited purposes;
  • promote products for human or veterinary use;
  • alter product labelling in a way that misrepresents their intended purpose.

We reserve the right to refuse or cancel any order where we reasonably believe the products may be used inconsistently with these Terms.

5. Product Information

Product descriptions, specifications and technical information are provided for general reference only.

Information published on this website is supplied for scientific and informational purposes and does not constitute medical, legal or professional advice.

Product appearance, packaging and specifications may change without prior notice.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

RS Protocols shall not be liable for any loss, damage, injury or expense arising from:

  • use of products other than lawful laboratory research;
  • misuse, improper handling, storage or disposal;
  • use in or on any human or animal;
  • failure to comply with applicable laws or laboratory safety procedures;
  • modification or repackaging of products by the purchaser;
  • indirect, consequential or economic loss including loss of profit, business interruption or research data.

Except where liability cannot legally be excluded, our total liability shall not exceed the amount paid for the relevant order.

Nothing in these Terms excludes liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation;
  • any liability that cannot lawfully be excluded under the laws of England and Wales.